Question 1

What makes this different from the 'Premium' or 'Retail' displays?

Accepted Answer

The Commercial series focuses on standardization and value. It uses reliable, standard-spec components that offer excellent performance for general commercial use, optimizing the price-to-performance ratio.

Question 2

Can I upgrade the refresh rate?

Accepted Answer

Yes, while the standard configuration offers 1920Hz (perfect for naked-eye viewing), we can upgrade the driving ICs to 3840Hz if the screen will be frequently photographed or filmed.

Question 3

Is it difficult to install?

Accepted Answer

No, the standard 640x480mm die-cast cabinets are precision-engineered to lock together easily. A trained AV team can assemble a large wall very quickly.

Question 4

What happens if a part breaks out of warranty?

Accepted Answer

Because this series uses highly standardized, non-proprietary components, spare parts are universally available and extremely affordable to replace.

Question 5

Does it support 4K video?

Accepted Answer

The screen acts as a canvas. If you build the screen large enough (e.g., 9.6m wide), it will have a native 4K pixel count. For smaller screens, our processors will cleanly downscale 4K video to fit.